What does the color blue indicate in the context of dispatch instructions?

In the context of dispatch instructions within the Medical Priority Dispatch System, the color blue specifically signifies instructions that are intended solely for the dispatcher’s reference and are not meant to be read aloud to the caller. These instructions typically contain sensitive or background information that can assist the dispatcher in providing appropriate care or guidance without compromising the caller’s understanding or response.

Using blue-coded instructions allows the dispatcher to maintain focus on the conversation with the caller while ensuring that they have all necessary information at hand to make informed decisions during the interaction. This helps ensure that the communication remains clear and relevant, avoiding any potential confusion that could arise from discussing internal instructions openly.