What is the role of mandatory fields in the incident processing system?

Mandatory fields play a crucial role in ensuring that an incident can progress effectively through the dispatch process. They are designed to capture vital information that is necessary for the incident, which helps in assessing and prioritizing the response appropriately. When these fields are completed, it allows the incident to move to the Pending incidents queue, indicating that it has the minimum essential data required for further handling. This system ensures that all critical information is obtained before the incident is assessed for response or resource allocation, thereby streamlining communication and improving operational efficiency. Without the completion of these mandatory fields, the incident may remain stalled or may not be processed appropriately, leading to potential delays in response.