What tool is utilized in ProQA for a person who collapses during a call?

The correct answer is the CPR assessment tool. In circumstances where a person collapses during a call, it is crucial to evaluate the need for cardiopulmonary resuscitation (CPR). The CPR assessment tool within the ProQA system is designed to help the dispatcher determine the patient's level of consciousness and whether the individual is breathing. This tool guides the emergency dispatcher through specific questions and assessments to ascertain the severity of the situation and whether CPR is required.

Using this tool ensures that immediate life-saving instructions can be provided to bystanders or family members while awaiting the arrival of emergency medical services. It is imperative to have structured protocols in place, like the CPR assessment tool, to effectively manage emergency situations and support a prompt response.